As a home remodeling expert, father and all around concerned citizen, I thought it would be helpful to pass along this email notice that I received from PSEG this afternoon. The information in here is critical in an emergency. My advice, stay inside for a few days.
Let’s hope that statement is one based on choice made BY you and not FOR you!! Be safe everyone!
Be sure to read the GENERAL STORM PREPAREDNESS TIPS on the bottom of the page.
PSEG Long Island Prepares for Blizzard Conditions and Heavy Snow
PSEG Long Island is prepared for the approaching winter storm forecasted to bring up to three feet of snow, high winds and blizzard conditions across our area today through Tuesday night. Heavy snow and high winds can lead to power outages caused by trees and tree limbs falling onto power lines.
In anticipation of the storm, we are taking the following steps to ensure we’re ready to respond:
- Scheduling all available personnel, including contractors, so they are ready on Monday.
- Reaching out for 400 additional personnel from other utilities; about half already arrived from the Midwest early this morning
- Performing system checks on critical equipment and ensuring the availability of critical supplies
- Coordinating with local emergency management personnel to keep them informed and to expedite any necessary power restoration efforts.
PSEG Long Island responds to power outages and electric emergencies 24/7. If the expected blizzard conditions occur, it will be very difficult for our crews to get around and safely respond to outages. We will respond as quickly and safely as possible, but ask for your patience should our crews be delayed.
All of our walk-in customer offices will be open for regular business on Monday from 8:30 – 11:00 a.m. and will be closed Tuesday so that we can reassign customer office personnel to their storm assignments. In-person payments will be accepted on Monday until 11:00 a.m. Read below for information about offices that will remain open as Customer Outreach Centers.
Remember, customer and employee safety is first and foremost. Safety is always the only choice.
IF YOU LOSE POWER
First check your neighborhood. If you are the only one without power, check your fuse box for tripped circuit breakers or blown fuses. If that’s not the problem, look outside at the wire between your house and the utility pole. If it is down, report it immediately to PSEG Long Island by phone.
Report a power outage, anytime, using any of the following methods:
- Phone: 1-800-490-0075
- Mobile devices: Text “OUT” to PSEGLI (773454). You’ll receive ongoing updates about the status of your outage. If you’re not registered, text REG to PSEGLI (773454) or visit My Account.
- Online: www.psegliny.com/stormcenter
If you call and receive an automated response, please follow the prompts, as the system is designed to route your call to the right destination. If you have specific information regarding damage to wires, transformers or poles, please stay on the line to speak with a representative to provide that information.
General outage activity throughout our service territory is also available online from a computer, tablet or smartphone at www.psegliny.com. Updates are posted onwww.psegliny.com/stormcenter during severe weather.
In addition, if outages are widespread, we will activate our social media pages to keep the public informed about restoration progress. Customers can follow us atwww.twitter.com/PSEGLI and www.facebook.com/PSEGLI. Please do not report power outages via social media.
Make sure everyone in the family is prepared and knows what to do if there is an emergency. Please visit here to learn about the PSEG and Sesame Street app “Let’s Get Ready: Planning Together for Emergencies”.
Watch our YouTube videos at www.psegliny.com/stormcenter for tips on how to prepare your family and how power is restored after a storm.
CUSTOMER OUTREACH CENTERS
The following customer offices will remain open until at least 5:00 p.m. as Customer Outreach Centers and will be staffed and stocked with bottled water and charging stations for customers to charge their personal communications devices:
- Riverhead 117 Doctor’s Path, Riverhead, NY 11901
- Brentwood 1650 Islip Avenue, Brentwood, NY 11717
- Roslyn Heights 250 Willis Avenue, Roslyn Heights, NY 11577
CUSTOMERS WITH LIFE-SUSTAINING EQUIPMENT
Individuals who rely on electricity to operate life-sustaining electronic equipment, such as a respirator or dialysis machine, should notify PSEG Long Island at 1-800-490-0025. They should also inform their rescue squads and fire departments of their needs, in case of emergency. Customers with life-sustaining equipment should also have emergency back-up equipment on hand, since immediate power restoration cannot be guaranteed.
STAY AWAY FROM ANY DOWNED WIRE. Assume that any downed wire is a live electric wire. Do not approach or drive over a downed wire. If a wire falls on a vehicle, occupants should stay in the vehicle until help arrives. Additionally, parents are urged to check for downed wires in areas where their children might play. To report a downed wire, call 1-800-490-0075 anytime and let us know the nearest cross street.
DRIVING NEAR OUR WORKSITES OR VEHICLES
Please slow down and be alert, especially when driving past PSEG Long Island crews working to restore power. Driving too fast can endanger you and our employees and hamper their work. PSEG Long Island crews use work area protection – traffic cones, utility work signs and flaggers – to allow them to do their jobs safely.
GENERAL STORM PREPAREDNESS TIPS
Mother Nature can be unpredictable. It’s wise to have an emergency kit on hand year-round. Things to include:
- A battery powered radio
- A corded telephone (Cordless phones will not work if the power is out)
- Flashlights and extra fresh batteries
- Car charger for mobile devices
- A first-aid kit
- Bottled water and an adequate supply of non-perishable food
- A non-electric can opener
- Matches and candles with holders
- Extra blankets and sleeping bags
- A list of emergency phone numbers, including PSEG Long Island’s 24/7 Electric
Emergency line: 1-800-490-0075. Call this number to report power outages or downed wires.